Permit System

[Steph]

Hello everyone!

I just want to see what Permit System everyone is using. We use a very old system called Eden but now our city is looking into getting a new system.... FINALLY! Haha but I just want to know everyone's perspective on your permit system you use and why or why not you like it. I have a big stack of paperwork that I need to read over about different systems we can use but I would like personal experience reviews.

Thank you!

 

[Emily C]

We use Tyler. I have used SmartGov in the past, and I really loved it. We went live with Tyler in 2024 and are still fine tuning things....feel free to ask any questions about it if you want to know more!

 

[Karah]

We use Accela. It works pretty well for us and our citizens however, I have heard several individuals say that it could be a little more user friendly.

 

[Seanman2112]

We currently use SmartGov in Chelan County.