- Apr 16, 2023
If you want anything done here you will have to contact a supervisor and even then you may not be so lucky.
Horrible service every time I call nobody picks up the phone and when you go there in person the staff are very rude lazy, and not helpful at all.
No one picks up the phone. Every number you call just directs you to another number.
Horrible service - Called dozen times and I've been hung up on, left on hold for a long period of time without an answer.
This appears to be one area where Detroit could easily make tangible improvements to its operations.When you first call the woman's automated voice that comes on is so cloudy and not easy to hear. There are so many unnecessary options and long wait times.
I have always been treated with respect while working with them and they are SOME OF THE MOST HELPFUL PEOPLE I HAVE EVER MET. THANK YOU!