Dallas Improves Permit Process with AI

Nomad

Well-known member
Aug 26, 2023
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Dallas is using AI to speed up its Development Services Department's permit review process. This new service is inspired by Altamonte Springs, California. The AI tool is designed to enhance staff efficiency by over 60%, however, they do not intend to replace human work. This change addresses challenges like a permit backlog and 78 vacant positions. Starting in January, a permit dashboard will be introduced, allowing stakeholders to track permits and identify delays. All plans must now be submitted online, and only properly platted and zoned applications will be accepted. This shift to AI and digital processes aims to streamline and expedite permitting. Read more.
 
Location
Dallas, Texas, United States
This sounds like a promising way to handle permits in the future. Especially utilizing AI to help make things a bit faster. And if this can help get permits issued even faster, I'm all for it. Having a backlog of permits waiting to be cleared is not a good look either.

It's a good start, here's hoping it works out.
 
Dallas is using AI to speed up its Development Services Department's permit review process. This new service is inspired by Altamonte Springs, California. The AI tool is designed to enhance staff efficiency by over 60%, however, they do not intend to replace human work. This change addresses challenges like a permit backlog and 78 vacant positions. Starting in January, a permit dashboard will be introduced, allowing stakeholders to track permits and identify delays. All plans must now be submitted online, and only properly platted and zoned applications will be accepted. This shift to AI and digital processes aims to streamline and expedite permitting. Read more.

Thanks @Nomad. Using AI to help expedite permit reviews - and maybe even replace reviewers to some extent - is definitely the next frontier. In my experience, permitting work is pretty representative of typical knowledge/desk jobs. The knowledge base can be complex and detailed but day-to-day you're typically repeating the same sorts of reviews and responses over and over again. When Larry Summers (the famous economist who recent joined OpenAI's Board) said "'ChatGPT is coming for the cognitive class" he was referring to exactly these types of jobs.

I liked this quote from the article:

“Imagine having a tool on hand that can cut out all of the guesswork, personalities, and ambiguity, allowing staff and developers to focus on the technical aspects of proposed projects,” the councilman said. “It’s time for Dallas to embrace the future.”

If AI can help reduce the amount of uncertainty and variability that comes from reviewers exercising their own individual discretion, all while reducing the amount cumbersome documentation involved, I think that's definitely a win. Hopefully the upshot is that applicants and reviewers are able to work together to address the most meaningful aspects of the process while getting everything done much faster.
 
This AI-powered permit review system in Dallas is a great step towards addressing challenges and improving efficiency. It's good to see technology being utilized without completely replacing human work. The new permit dashboard will be helpful for stakeholders to stay updated.
 
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