Solar Refund

[Ir3th0283]

I have received a solar submittal refund. Permit was issued. Our records show no inspections for installation.
Applicant is requesting a refund on the submittal.
What would be the right way to handle this request considering that these type of permits are a set fee of $150.00?

 

[Jeff]

We have a written policy of allowing an 80% refund if no inspections have been performed and the permit is still active ( not expired). The applicant must submit a refund request and the refund is only issued to the person who paid for the permit. 20% is retained for staff processing costs.

 

[Emily C]

If there was plan review done, those fees likely wouldn't be refunded. What is included in the $150?
Make sure you get the request in writing.

 

[Ir3th0283]

Good Morning Emily,
The $150 is a set fee that includes the installation fee and our inspector's visit.

 

[Eric]

Good Morning Emily,
The $150 is a set fee that includes the installation fee and our inspector's visit.

Since the fee covers installation and inspection, and the solar project was never completed/inspected, it seems like you should be able to grant a refund (or at least a partial refund). What ended up happening with this one?