Going live with new software tomorrow

Emily C

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Tomorrow morning my jurisdiction is going live with Tyler Tech, aka Enterprise Permitting & Licensing.
Any words of advice? Any "jeez, I wish I would have known this at go live time" that you can share?
Our jurisdiction is small, there were two of us who built the system on the backend....so I'm a little nervous, there's only so much testing one can do...
 
Location
Sequim, Washington State, United States
Tomorrow morning my jurisdiction is going live with Tyler Tech, aka Enterprise Permitting & Licensing.
Any words of advice? Any "jeez, I wish I would have known this at go live time" that you can share?
Our jurisdiction is small, there were two of us who built the system on the backend....so I'm a little nervous, there's only so much testing one can do...

Congrats on the new system! Earlier this year, Corps Regulatory launched its Regulatory Request System (RRS). It's a great leap forward but I think is still kind of rough around the edges, e.g., in terms of all the educational info they're trying to integrate. I think the trickiest thing about designing the Corps' new system was getting appropriate input from all the regulators/stakeholders who would eventually be using it. All our districts operate differently enough that I think getting complete buy-in from everyone on a single, unified system was always going to be a challenge. Personally, I think the RRS would be better if individual districts had more individual control over it and if it was a bit simpler in terms of all the educational content.

But hope the launch/adoption of Sequim's system goes well. I do environmental permitting, not building/planning, so not sure how relatable my perspective is. But I think if development of your Tyler Tech system involved close collaboration with permitting staff/stakeholders and erred toward a "less is more" approach in terms of the content, then you should be in pretty good shape.
 
Did you go through a beta test before going fully live? That might give you some ideas of what you might be missing. That's all in the past, though, so I wish you good luck with the new system! Let us know how things are going so far.
 

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