We are going to roll out improved interface with our permit portal within the next year and we are looking for better ways to get engagement from our users (mostly contractors). We will have a survey that we will send out in emails and will host a community meeting in November, but due to past experiences, I fear we will not get the quantity of responses we want. How do other jurisdictions engage with their customers to receive a decent volume of input?
- Location
- Aspen, Colorado, United States