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I have, but our department director lives in his own world and has told me another position is just not necessary. He unfortunately, does not quite know the scope of my work and what I do, as he rarely takes the time to check in or sit down to analyze my workflow. I've spoken up about it a...

I am the only permit tech in my office and do mostly everything but plan review. I agree with your sentiment about it being stressful. I often wish we had a second permit tech. It's especially difficult as I feel that I cannot take time off since a lot of the permitting process relies on me, and...

I am currently a planning and building permit technician for my city. I am about to finish up my bachelor's degree in environmental sciences and sustainability. What are some ways I can grow in my career with this experience? I have enjoyed my job here at the city, but want to find ways to...

Thank you for your thoughtful response. I'm particularly grateful that you highlighted the payment aspect. Moving forward, we will handle payments internally, eliminating the need to direct customers to our finance department. This change will significantly streamline our financial processes and...

We are currently about to make a big change after almost 20 years of using Caselle as our permitting software in our city. We will now be transitioning to Cloud Permit. I am wondering if anyone has any helpful tips for a much smoother transition. We still use the old paper and file method as...

We have a policy that allows us to accept gifts as long as they are valued $50 and under. Anything bigger in value, must be something that can be shared amongst our department. No alcohol is permitted.

:)