Recent content by Lindsay

I work for a smaller jurisdiction and we have three levels for permit staff: Permit Technician, Permit Specialist, and Permit Coordinator. I personally started as a Specialist, asked to be promoted to Coordinator, and am now away from the counter and working as the Permit Manager. Our two permit...

We take permit submittals via email and are transitioning to an online portal. If a customer doesn't have access to a scanner, we will usually take their submittal at the counter if the plans look like they'll scan ok. As far as transitioning to an online portal - one of the more difficult...

We offer OTC permits for the following: Residential Mechanical Residential Plumbing Residential Re-Roof Residential Demo OTC permits are great for the customers because of the quick turnaround. Sometimes customers use jargon that us permit techs aren't familiar with on an application, but a...

Our department began implementing EnerGov in November 2020 and we are still working out many of the kinks. Luckily, these have not affected our turnaround times so customers do not feel an impact. I think jurisdictions can do a better job of making sure their electronic permitting systems...

Hopefully the jurisdiction you apply with has Permit Techs who will review the application before accepting it. That way, if there are minor corrections that are needed, you can take care of them before going through the whole review process. For homeowners that are going through the permit...