My City switched to Cloudpermit back in 2024, and for me there were a couple key takeaways from the transition process:
Like Emily said above, test EVERY scenario you can come up with. For instance, try entering invalid answers in applications to make sure Cloudpermit rejects them as it should...
I am the administrator for my organization, so I have all the access available, and there just are not many notification settings, period. It's like they assume all staff users will log into CP daily and check their dashboard, which just isn't the case for some of our review staff. For several...
We've been using it since March of 2024. We've found it to be a mixed bag. We were doing everything on paper before we switched to Cloudpermit, so there are some definite upsides: customers love being able to apply online; staff appreciate not having to input application info into the software...
We've been using it since March of 2024. We've found it to be a mixed bag. We were doing everything on paper before we switched to Cloudpermit, so there are some definite upsides: customers love being able to apply online; staff appreciate not having to input application info into the software...